Description
An amazing opportunity has arisen to join the team at Grosvenor Casino Glasgow, Merchant City as an Electronic Gaming Host.
In Glasgow’s vibrant Merchant City, lies the number-one entertainment venue: the Grosvenor Casino Merchant City. We've created a great place that's fun, entertaining, and—most importantly—built on serving our customers.
The role holder will be accountable for:
• Ensuring all customers & particularly electronic gaming customers receive excellent customer service, helping to facilitate their play, thus ensuring profitable admissions, supported by pre-approved promotions
• Assisting other departments, including Food & Beverage to deliver exceptional service at all times
• Following Grosvenor’s Brand Standards policy
• Adhere to the compliance & security aspects of electronic gaming
Some experience of customer service in a Hospitality/Food & Beverage environment would be an advantage but not essential as full training will be provided.
Working with us is all about helping thrill and entertain people from all walks of life, we’re serious about bringing fun to our customers - so we look for team spirits who can help us create a special experience for the many different types of customer who come to us for a great night out.
If you would like to join our team but have no experience this is an exciting opportunity to receive full training with one of the UKs leading Casino operators.
Confidence, a friendly personality and enthusiasm are essential. Also, we offer our customers a 24 hour service and as such our teams work a variety of shift patterns, please bear this in mind when considering your application.
Apply now! This could be the start of something great!
Applicants must be over 18 - Various hours and contracts will be available
Closing date for applications: 24th July 2016
We reserve the right to close this vacancy early subject to the number of applicants received.
Grosvenor Casinos – more than just live Casino
One amazing venue, one great night out Grosvenor Casinos are more than just a great place to enjoy live casino games. With stylish bars and restaurants and fantastic entertainment we are the perfect day and night leisure destination. It is the mission of our Teams to focus on being the best at what we do and provide our customers with unrivalled entertainment experiences.
Grosvenor who…
Part of the Rank Group, Grosvenor Casinos is a leading casino operator in the UK with over 50 casinos and over 45 years’ experience in the gaming industry it is one of the most trusted names in leisure and entertainment.
Working for us…
An amazing team where everyone counts, more than just great venues, our clubs are extraordinary places to work. You'll find the environment welcoming, vibrant and alive - built around many different people, with many different skills. So whether your role is in Gaming or Hospitality, front of house or back of house, full time or part time, you'll enjoy being part of a team that is dedicated to giving all of our customers an experience to remember. As well as fun and flexibility we also offer opportunities to diversify and grow your career, with a focus on development and progression the majority of our Managers began their journey with us as Team Members. Whether you have experience of working in a Casino or not, we could have the role for you, your personality, your experience – playing your valued part in a business that’s enjoyed over 45 years of success.
Due to the expected high volume of applicants we are unable to reply to all applications. If you have not been contacted within 14 days your application has been unsuccessful on this occasion.
